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Service Delivery Manager
Company: T Systems North America
Location: Detroit Michigan
Category: Telecom Wireless Cable
Job Description:
Job Description:Responsible to manage the internal delivery network to fulfil the customer contract. The customer’s contract (SLA’s) is subdivided into internal contracts (OLA’s) for all internal and external delivery units and the SLA is matched accordingly with Operational Level Agreements (OLA’s). This includes the dynamic planning scheduling measurement of services and delivery against OLA’s to provide the agreed levels of service taking into account changes in both supply and demand and seeking continuously and proactively to improve (See More)
You may also want to:Location: Detroit Michigan
Category: Telecom Wireless Cable
Job Description:
Job Description:Responsible to manage the internal delivery network to fulfil the customer contract. The customer’s contract (SLA’s) is subdivided into internal contracts (OLA’s) for all internal and external delivery units and the SLA is matched accordingly with Operational Level Agreements (OLA’s). This includes the dynamic planning scheduling measurement of services and delivery against OLA’s to provide the agreed levels of service taking into account changes in both supply and demand and seeking continuously and proactively to improve (See More)
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